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Privacy Policy

Last updated: January 15, 2024

1. Introduction

DigitalMeet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video conferencing platform and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account information (name, email address, password, company name)
  • Profile information (photo, job title, contact information)
  • Billing information (credit card details, billing address)
  • Content you create (recordings, transcripts, shared files)
  • Communications with us (support requests, feedback)

2.2 Information Automatically Collected

When you use our Service, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (meeting times, duration, participant count)
  • Log data (access times, pages viewed, actions taken)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Service
  • Processing transactions and sending related information
  • Sending technical notices, updates, and support messages
  • Responding to your comments, questions, and requests
  • Monitoring and analyzing usage patterns and trends
  • Detecting, preventing, and addressing technical issues and security threats
  • Personalizing and improving your experience
  • Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, data storage, and analytics. These providers are contractually obligated to protect your information.

4.2 Legal Requirements

We may disclose information if required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of DigitalMeet, our users, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • End-to-end encryption for all communications
  • Encryption of data at rest using AES-256
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Portability: Request transfer of your information to another service
  • Objection: Object to processing of your information
  • Restriction: Request restriction of processing
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@digitalmeet.com. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

DigitalMeet Privacy Team

Email: privacy@digitalmeet.com

Locations: New York, Frankfurt, Tel Aviv